Be safe
out there

Safely manage arriving
customers with Awaiting's
simple contactless waitlist.

Get started for free

Walk-ins don't have to be complicated

Capacity Management

Stay within legal capacity limits

No matter if you’re legally permitted to see 10 or 100 customers at a time, Awaiting allows you to safely manage your business’ building capacity within the current and changing legal limitations.


Protect your team from crowds

Overcrowding increases exposure risk dramatically with COVID-19. By limiting current customers in the store you’re protecting your employees’ health and your business’ risk of closing.


Provide a safe experience for your customers

All of your customers deserve the same convenient experience they’ve come to expect from your business. But with the risk of exposure, at-risk customers are currently afraid to visit your business unless they know proper safety precautions are in place. This delivers that peace of mind for your customers.

Personalized Phone Numbers

Each of your storefronts gets a unique phone number that automatically handles customer text messages.

Simple Waitlist

Instantly see customers waiting to come into your business. Click one button to allow them in or reject them. Easy peasy.

Easy-to-print Instructions

Direct your customers to text the number when they arrive through an easy-to-use QR code or a number to text.


Allow customers to wait in their cars

For those customers that aren’t as concerned, Awaiting allows them to wait wherever is most comfortable for them, and safe for your business and other customers. Don’t leave them out in the rain. With SMS updates and notifications, they can wait in their cars or a few minutes away.

Contactless entry

Maintain order as customers wait to enter your business

Protect all of your customers, as customers receive peace-of-mind that they will be seen in a fair and reasonable order. No more fights about “who’s in line next” or stressful situations outside your business.

Get started for free

Ready to reopen?

$99 / month
(after 14-day free trial)

Ready to reopen?

Starter plan

$19/mo + $0.10/visit

Start free trial
  • Great for small operations and “burst” scenarios
  • Includes one waitlist and SMS number


$99/mo up to 4,500 visitors

Start free trial
  • Unlimited operators
  • Includes one waitlist and SMS number


Custom pricing

Schedule a demo
  • Support for multiple locations/waitlist
  • Bring your own number
  • Great for high throughput stores, like grocery and convenience stores

Get updates from Awaiting

New feature announcements, reopening guidelines, and legal changes for your business.

Check your email for a confirmation link!
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